FAQs-SHENGDA,Profile manufacturer

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Frequently Asked Questions When Placing An Order

We have collected the most frequently asked questions from customers. If you have other questions, please feel free to contact us.

Can you customize according to the drawings or samples provided by customers?

Yes, we warmly welcome customers to provide drawings, samples or detailed technical parameters for customized production. Our engineers will evaluate the information you provide to confirm feasibility and production details. If there are areas that need improvement, we will put forward professional suggestions to ensure that the final product meets your expectations and usage requirements.

What is the warranty period of the products?

The warranty period of our products varies according to product types, generally 1-5 years. The specific warranty period will be clearly stated in the quotation and contract. During the warranty period, if the product malfunctions due to its own quality problems, we will provide free repair or replacement services. Problems caused by man-made damage or improper use are not covered by the warranty.

What payment methods do you accept?

We accept a variety of international payment methods, including T/T (telegraphic transfer), L/C (letter of credit), Western Union, etc. For regular orders, we usually require a 30% advance payment, and the balance is paid before shipment. For long-term cooperative customers or large orders, we can negotiate more flexible payment terms.

Do you provide sample service? How is the sample fee calculated?

Yes, we provide sample service. The sample fee depends on the product type and customization complexity, generally 2-3 times the unit price of the product, including material cost and processing fee. If you finally place a bulk order, we will deduct the sample fee from the order amount. The production cycle of samples is usually 7-10 days, and the express fee is borne by the customer.

How to get a quotation for customized products?

You can contact us through the contact form on our website, email or phone, providing your customization requirements, including product type, specifications, material requirements, color, quantity and other information. Our sales team will contact you within 24 hours and provide a detailed quotation based on your specific needs. For complex customization projects, we may require further communication to ensure the accuracy of the quotation.

What international certifications can you provide?

Our products have passed multiple international certifications, including CE, ISO9001 quality management system certification, ISO14001 environmental management system certification, etc. Depending on the product type and export destination, we can also provide certifications required by specific countries or regions. Please inform us of your target market when consulting, and we will ensure that the products meet relevant standards and certification requirements.

What is the production cycle for customized products?

The production cycle for customized products is usually 15-30 days, depending on product type, customization complexity and order quantity. After sample confirmation, we will provide an accurate production cycle. For urgent orders, we can arrange expedited production, please specify your time requirements when consulting.

What is the minimum order quantity for your customized products?

Our minimum order quantity varies according to product type and customization complexity. Generally, the minimum order quantity for standard customized products is 500 pieces. For special customization or large products, we can flexibly adjust the minimum order quantity. Please contact our sales team with your specific needs, and we will provide you with the most suitable solution.

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E-mail

sdzt@shengdaprofiles.com

+86-13785255778

Address

No. 3879, North Lekai Avenue, High-tech Zone, Baoding City, Hebei Province, China

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